Ambient Findability
Who can resist a book with such a title? And with a lemur on the cover? Not I.
Searching is an ancient problem, going back to our hunting and gathering days. This book turns the problem inside out and examines it from the point of view of the objects being searched for.
turns the problem inside out and examines it from the point of view of the objects being searched for.How do we organize things so we can find them? I’ve written a lot of database retrieval systems, and the process is fairly simple. The customer says “we need to search by name or account number”. The account number is simple, the name is more complicated due to inconsistent spelling, but the solutions are well known.
Nowadays our information is on the web, and most of it is found by search engine, not by going to the home page and looking in the table of contents. A lot of information is found serendipitously while looking for something else. How do we organize for findability when we don’t know who the searchers are, or what they’re looking for, and someone else wrote the search engine?
The book has more questions than answers. In fact, the author begins by asking the reader how he found the book. I was looking for something else. I looked up something in the card catalog at the library, and didn’t find it, but I browsed the shelves above and below the shelf that didn’t have what I was looking for. The title, with its juxtaposition of two unusual words, jumped out at me.